The tablet comes with a software program designed by the hotel. The software is called Intelity’s ICE, which stands for Interactive Customer Experience.
By a simple touch of the screen you'll be able to use all of Plaza Hotel's services as well as operate room capabilities like lighting.The innovative software will let you order room service, make dinner plans at a restaurant and work with the hotel's concierge among other options.
The iPad will not replace any people and their jobs. The iPad has been added to help build on a guest's experience.
Play the video underneath to get a better understanding of what the software can do during your stay.
Source: Luxist
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